Phone Application

[Michael K]

LiveZilla Community,

Im interested in developing an Iphone and a BlackBerry application for live zilla.

What features do you guys find will be useful in the application?

I plan on including everything that the client verision currently has.

[garonntm]

That would be awesome. I currently use a Blackberry Bold 9000.

[dwykofka]

Short list:
Background notifications for the iphone
Landscape chat on the iphone
Web Browser Tab so that we can lookup information in our billing center / etc without closing the app and losing the client(this is a must)
lots of options for selecting which data you want displayed for visitors

One issue that we might have on wireless is that it's easy to lose connections to persistent resources and that becomes a problems trying to address customer issues so this might be an opportunity to work with the livezilla devs on an api hook that delivers a predefined message if the support rep's connection is broken. something along the lines of "The connection to XXSupport_RepXX has been broken due to a network connection issue. Your email address and the conversation up until this point has been emailed to our support staff who will contact you via email asap in order to resolve this issue."

[qval]

Hi,

Have u did that application for blackberry.Please share the details it would be more happy.to know it

[qval]

LiveZilla Community,

Im interested in developing an Iphone and a BlackBerry application for live zilla.

What features do you guys find will be useful in the application?

I plan on including everything that the client verision currently has.

Hi Michael,

Please give me some basic idea for getting into development of this application.It would be more helpful for me.

[a7medo778]

well its a really cool feature
but in my oenion the most important thing to be relized is the operator main function ( chat )

all other stuff and data isnt a must in the phone app

so what i suggest is something like Zopim .. linking the operator with messenger or Aim
and from their into all the platforms that support these apps ( which are HUGE )

what do you think about that ?

[dpunzova]

Aim and from their into all the platforms that support these apps ( which are HUGE )

This could be an alternative for other plattforms than windows but keep in mind that you don't have live help related functions like canned messages. So it's not really an ideal solution.

[peopleinside_it]

Hi!
I think that is a good idea make an application for iPhone!

When i'm in mobility it's no possible Connect livezilla with iPhone.
I have search in AppStore "livezilla" but for now no application was find!
I wait for an iPhone version! Beatiful!!!

Have a very nice day!
I love livezilla!